Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ayana Williams

Ayana Williams

January 15, 2026

5  out of  5
rating by Ayana Williams
"Mr. Rumeal did an EXCELLENT JOB with helping me obtain my car insurance. I would advise anyone to go with STATE FARM!! They are the BEST!! 😁😁"
We responded:
"Ayana, thank you so much for your fantastic feedback! I'm delighted to hear that Rumeal provided such excellent assistance with your insurance. Your recommendation means a lot to us. We're here if you need anything else!"
Profile photo of Mark Verryth

Mark Verryth

January 15, 2026

1  out of  5
rating by Mark Verryth
"Disappointed with the service and responsiveness from this office. I reached out multiple times requesting cancellation of a policy, but after more than 8 business days I still had not received the necessary cancellation paperwork or clear confirmation. The lack of urgency and follow-up created unnecessary stress and wasted time. If you need fast communication or time-sensitive service, I would suggest considering another office."
We responded:
"Hi Mark, thanks for your feedback! Best of luck to you. "
Profile photo of Alexa Smith

Alexa Smith

January 15, 2026

5  out of  5
rating by Alexa Smith
"Thank you so much Rumeal R. for being so kind, knowledgeable and patient! You got me the best quote for my insurance! So refreshing to experience Rumeals customer service, please give him a raise! He even seriously made me consider getting life insurance …although I’m not that mature yet, but when I do decide to get it, I will call Rumeal."
We responded:
"Hey Alexa! We’re grateful for your continued trust over the years and appreciate you letting us help with your insurance needs. It means a lot to have your long-term support."
Profile photo of Luis Padua

Luis Padua

January 3, 2026

5  out of  5
rating by Luis Padua
"These people always take care of me, recently I was looking for a home insurance and Rumeal Robinson made the process easy to deal with. Thanks for the help I appreciate y’all."
We responded:
"Luis, thank you for your wonderful feedback! I'm delighted to know that Rumeal made your insurance process smooth and hassle-free. We truly appreciate your trust in us. If you ever need anything else, feel free to reach out!"
Profile photo of Marcus Piotrowski

Marcus Piotrowski

December 18, 2025

5  out of  5
rating by Marcus Piotrowski
"Recently switched insurance due to climbing rates at a previous insurer. Rumeal was excellent to work with. He made the process easy, was thorough, and offered great rates."
We responded:
"Marcus, thank you for your feedback! I'm happy to hear that Rumeal made your transition smooth and provided you with great rates. Our team is dedicated to making the insurance process as straightforward as possible. If you need anything else, feel free to reach out!"
Profile photo of Sheri Zimmerman

Sheri Zimmerman

December 17, 2025

5  out of  5
rating by Sheri Zimmerman
"I have never had a problem with this agency. Always friendly and helpful and ready to answer questions!"
We responded:
"Thank you, Sheri, for your wonderful feedback! I'm glad to know that you've found our team friendly and helpful. We're here to answer any questions you might have."
Profile photo of Cyrielle Kana

Cyrielle Kana

December 4, 2025

5  out of  5
rating by Cyrielle Kana
"I love their service and the people that works there . They are very responsive, professional and kind, always try their best to work with you. Rumeal is the sweetest person I have ever talk. He’s always available, understand your need and very nice. He’s very professional . Thank you again for always be available for us"
We responded:
"Thank you, Cyrielle! I'm happy to hear that you appreciate our service and the team's efforts. Rumeal will be delighted to know his professionalism and kindness made a difference for you. We’re always here to support you with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Bonita Tyson

Bonita Tyson

December 2, 2025

5  out of  5
rating by Bonita Tyson
"--- ⭐️⭐️⭐️⭐️⭐️ I cannot say enough wonderful things about Ashley N. Nicholson at State Farm! From the very first conversation, Ashley demonstrated professionalism, warmth, and a genuine commitment to helping me find the right coverage. She takes the time to explain every detail clearly, making sure I fully understand my options, and she always goes above and beyond to ensure my needs are met. Ashley is not only knowledgeable about insurance, but she also makes the process stress‑free and personal. Her responsiveness and dedication show that she truly cares about her clients. I feel confident and secure knowing she is my agent, and I appreciate the peace of mind she provides. If you’re looking for an outstanding insurance agent who combines expertise with compassion, Ashley N. Nicholson is the one to trust. She is a true asset to State Farm, and I highly recommend her to anyone . From Gerry and Bonita Tyson"
We responded:
"Hey, Bonita and Gerry! I can’t thank you enough for taking the time to share such thoughtful feedback. It truly means a lot to me to hear that you felt supported and that I could make the process of finding the right coverage clear and manageable. From our very first conversation, I wanted to ensure you understood all your options and felt confident in your decisions, so knowing that came across makes my day. Working with clients like you and Gerry, who trust us to guide them, is incredibly rewarding. I’m grateful for your kind words and recommendation, and I look forward to continuing to assist you with any questions or needs you may have in the future."
Profile photo of Tangila Williams

Tangila Williams

December 1, 2025

5  out of  5
rating by Tangila Williams
"Ashley was very professional and very knowledgeable. Great service!"
We responded:
"Thank you, Tangila! I'm happy to hear that we provided you with professional and knowledgeable service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Yolanda Perkins

Yolanda Perkins

November 26, 2025

5  out of  5
rating by Yolanda Perkins
"Rumeal was awesome"
We responded:
"Thank you, Yolanda! I'm happy to hear that Rumeal provided you with awesome service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Jamie Smith

Jamie Smith

November 24, 2025

5  out of  5
rating by Jamie Smith
"Thanks appreciate everything!!!Very professional and cooperative!!!!"
We responded:
"Thank you, Jamie! I'm happy to know you found our service professional and cooperative. Your feedback means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Catherine Kelly

Catherine Kelly

November 20, 2025

5  out of  5
rating by Catherine Kelly
"Rumeal Robinson was extra patient in explaining insurance options! Very clear and concise info! Thanks Rumeal - they are lucky to have you!"
We responded:
"Thank you, Catherine! I'm so happy to hear about your positive experience with Rumeal. We truly appreciate your feedback and are glad to have him on our team. If you need any more assistance, feel free to reach out!"
Profile photo of Jack Rose

Jack Rose

November 19, 2025

5  out of  5
rating by Jack Rose
"Stephania Atkinson did great work and got me enrolled with the same coverage for a lower price. She communicated all the options and price differences well and made the process quick and easy."
We responded:
"Thank you, Jack! I'm happy to hear that Stephania was able to assist you effectively and provide you with great service. It's wonderful that she made the process smooth and helped you find the right coverage at a better price. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Crea-lee Lewin

Crea-lee Lewin

November 4, 2025

5  out of  5
rating by Crea-lee Lewin
"Stephania was helpful, and insightful with a lovely voice to match"
We responded:
"Thank you, Crea-lee! I'm glad to hear that Stephania was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of quanyce turner

quanyce turner

November 3, 2025

5  out of  5
rating by quanyce turner
"Quick and easy process!!"
We responded:
"Thank you, Quanyce! I'm happy to hear that you found the process quick and easy. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Profile photo of Terry Kromka

Terry Kromka

October 24, 2025

5  out of  5
rating by Terry Kromka
"Ashley was extremely easy to work with asked all the right questions and answered all of my questions. Extremely pleased with State Farms pricing!"
We responded:
"Thank you for your review, Terry! I'm happy to hear that our office made the process smooth and addressed all your questions. It's great to know you're satisfied with the pricing too. If you need anything else, feel free to reach out!"
Profile photo of Jenn Brightwell

Jenn Brightwell

October 17, 2025

5  out of  5
rating by Jenn Brightwell
"I left my current insurance company for State Farm and I will never look back!!!! I worked with Ashley and Kendra they were absolutely wonderful with getting me to the price point that I needed for my Homeowners Insurance. I thank you guys so much!!!!!"
We responded:
"Jenn, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Kendra was able to do just that for your homeowner's policy! We appreciate you putting your trust in our office to help protect what matters most."
Profile photo of Stacks & Mak

Stacks & Mak

October 16, 2025

5  out of  5
rating by Stacks & Mak
"I've had an great experience with this company! Their customer service is EXCELLENT! They always respond promptly and provide the information I need in a timely manner. The prices are super affordable, and their insurance coverage is top-notch. Highly recommend! 👍"
We responded:
"Thank you, Stacks & Mak, for your fantastic review! I'm happy to hear that our team has been able to provide you with excellent service and timely responses. It's great to know you're satisfied with our coverage and pricing. If you ever need anything else, feel free to reach out!"
Profile photo of Ronnie Moore

Ronnie Moore

October 15, 2025

5  out of  5
rating by Ronnie Moore
"Tip, with Ashley Nicholson Office, provided excellent customer service. She was very knowledgeable about my current policy as well as information I was requesting. and patient as I asked questions. Each time I call the agency Tip's effervescent personality and outstanding service has been consistent. Thank you State Farm investing in Tip.!!"
We responded:
"Thank you, Ronnie! I'm happy to hear that Tip has consistently provided you with excellent service and valuable information. Her dedication and positive attitude are truly appreciated by our office. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of alexis washington

alexis washington

October 13, 2025

5  out of  5
rating by alexis washington
"Tip helped me get lower rates on my car insurance and helped me obtain life insurance! Very friendly & efficient!!"
We responded:
"Hey, Alexis! Thanks so much for sharing that Tip was able to help you lower your car insurance rates and get set up with life insurance, too. It’s wonderful knowing the experience felt friendly and efficient from start to finish. We appreciate you taking the time to share your experience and for choosing to work with our team!"
Profile photo of Shabria Steaks

Shabria Steaks

September 3, 2025

5  out of  5
rating by Shabria Steaks
"If I could give Tip Alphabet a thousand stars I would she is EVERYTHING and she definitely goes above and beyond"
We responded:
"Thank you so much, Shabria! I'm really happy to know that Tip has made such a positive impact on your experience. She truly is dedicated to going above and beyond for our customers. If there's anything else we can do for you, just let us know!"
Profile photo of Matthew

Matthew

September 3, 2025

5  out of  5
rating by Matthew
"Ashley and her team is professional and I'm happy I picked the right state farm office ! They care about their clients"
We responded:
"Hey, Matthew! Thanks so much for sharing that you’re happy you chose our office and that my team has shown you the care you were looking for. It means a lot to know you feel confident being here with us, and I truly appreciate your support."
Profile photo of Diamond Holmes

Diamond Holmes

August 29, 2025

5  out of  5
rating by Diamond Holmes
"The office was very professional! Even though the prices were a little higher than my current carrier, I will definitely recommend them. They went above and beyond to help me in every way possible. Thanks so much, Tip and Ashley"
We responded:
"Diamond, thank you for your wonderful feedback! I'm happy to hear that our office provided you with professional service and that we could assist you effectively. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of john myles

john myles

August 29, 2025

5  out of  5
rating by john myles
"I really appreciate Ashley and her team. They did an awesome job with supporting me."
We responded:
"Thank you, John! I'm happy to hear that our team provided you with great support. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Aleshia Chivers

Aleshia Chivers

August 28, 2025

5  out of  5
rating by Aleshia Chivers
"Great services, Tip was very professional and got me a great life insurance policy!!!"
We responded:
"Thank you, Aleshia! I'm happy to hear that Tip provided you with professional service and helped you find a great life insurance policy. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if we can assist with anything else!"