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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ronnie Moore

Ronnie Moore

April 29, 2026

5  out of  5
rating by Ronnie Moore
"Tip, with Ashley Nicholson Office, provided excellent customer service. She was very knowledgeable about my current policy as well as information I was requesting. and patient as I asked questions. Each time I call the agency Tip's effervescent personality and outstanding service has been consistent. Thank you State Farm investing in Tip.!!"
We responded:
"Thank you, Ronnie! I'm happy to hear that Tip has consistently provided you with excellent service and valuable information. Her dedication and positive attitude are truly appreciated by our office. If you have any more questions or need assistance, feel free to reach out anytime!"
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Sherman Donovan

April 29, 2026

5  out of  5
rating by Sherman Donovan
"Rumeal was great! Very helpful and knowledgeable. He didn't waste time and got me all set up with great coverage for an acceptable price."
We responded:
"Sherman, thank you for your feedback! I'm happy to hear that Rumeal provided you with helpful and knowledgeable service. It's great to know you were set up with the coverage you needed efficiently. If you have any more questions or need assistance, feel free to reach out anytime!"
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p P

April 26, 2026

1  out of  5
rating by p P
"UNPATIENT! UNPROFESSIONAL! RUDE!CANNOT BE TRUSTED!CANCELLED INSURANCE EVEN IT WAS PAID ALREADY! NOT RECOMMENDED STAY AWAY! ONCE SHE GOT YOU PAID THAN FORGET FROM GETTING SERVICE! ALL THEY CARE IS $$$$$$$$$$$NOTHING ELSE"
We responded:
"We pride ourselves in treating our customers with respect and integrity. We are unable to identify any interaction with our agency based on this review. We invite you to reach out to us directly with any legitimate concerns you may have. "
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Alexia R

April 21, 2026

5  out of  5
rating by Alexia R
"Rumeal did a great job helping me out with my policy and super efficient. Great customer service as well! Would recommend. :)"
We responded:
"Hey, Alexia! Thank you for sharing your experience and for recognizing Rumeal’s efficiency while helping with your policy. We appreciate your recommendation and are happy to hear you received great customer service!"
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Richard Hanson

April 8, 2026

2  out of  5
rating by Richard Hanson
"Courteous, but basically incompetent. Double check every request you send them, because if there's a way to screw it up, they will. That's my review of the local office. State Farm itself will raise your rates if you don't shop around every few years, but that's true for most any insurance carrier. We switched to State Farm from Geico and saved hundreds, and we're saving hundreds now switching away from State Farm. Loyalty is not rewarded. I might give State Farm a chance in a few years, if I can use another agent."
We responded:
"Richard, thank you for the feedback. I am sorry that this was your experience. Our records reflect that we attempted to contact you in January via phone and email in addition to mailed notices. However, we were unable to connect with you until March. We sincerely appreciate you for choosing to do business with us again and are happy to have you back as a customer. Feel free to reach out if you need any assistance. We are here to help. -Ashley "
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Francis Badea

March 24, 2026

5  out of  5
rating by Francis Badea
"Tip was a nice woman she helped me with my insurance! Thank you Tip Alphabet"
We responded:
"Thank you for your review, Francis! I'm happy to hear that Tip was able to assist you with your insurance needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
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Matthew McKenley

March 24, 2026

5  out of  5
rating by Matthew McKenley
"Really friendly,knowledgeable, and really helpful on switching…highly recommended this team with any of your insurance needs"
We responded:
"Thank you, Matthew! I'm happy to know you found our team friendly and knowledgeable. Your recommendation means a lot to us. If you need any further assistance with your insurance needs, feel free to reach out anytime!"
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MARI Jordan

March 12, 2026

5  out of  5
rating by MARI Jordan
"Rumeal and his team were a great help!"
We responded:
"Thank you, MARI Jordan! I'm happy to hear that Rumeal and the team were able to assist you so well. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Rene Belardo

March 12, 2026

5  out of  5
rating by Rene Belardo
"He is very understanding and knowledgeable about my needs and payment amount that works well with my budget. Rumeal Robinson is Awesome . Thank you"
We responded:
"Thank you, Rene! I'm glad to hear that Rumeal was able to assist you with your needs and find a payment plan that fits your budget. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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shadab janiy

March 11, 2026

5  out of  5
rating by shadab janiy
"Was knowledgeable and quick with the process."
We responded:
"Thank you, Shadab, for your feedback! I'm happy to know that you found the process both knowledgeable and efficient. If you have any more questions or need assistance, feel free to reach out anytime."
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Nya Hudson

March 9, 2026

5  out of  5
rating by Nya Hudson
"I had an amazing experience working with Tip. Her customer service was excellent from start to finish. Communication was smooth, and she took the time to answer all of my questions thoroughly. I never felt rushed and she provided multiple options so I could make the best decision for myself. Overall, Tip made my decision to move forward with State Farm a very confident one. I truly appreciate her professionalism and support throughout the process."
We responded:
"Thank you for your review, Nya! I'm so happy to hear about your positive experience with Tip. Her dedication to providing excellent service and clear communication is truly valued. We're glad she could assist you in making a confident decision. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jamayll Hill

February 24, 2026

5  out of  5
rating by Jamayll Hill
"He is a life saver he has great costumer service I recommend for for others"
We responded:
"Thank you, Jamayll! I'm happy to know you appreciated the service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Chantel Bell

February 20, 2026

5  out of  5
rating by Chantel Bell
"Remeal did everything he could to help me... and I appreciated it... keep in contact... thanks for the love ❤️"
We responded:
"Thank you, Chantel! I'm happy to hear that Rumeal provided you with the support you needed. We truly appreciate your kind words and are here to keep that connection strong. If there's anything else we can do for you, just let us know!"
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Cookie n Cream

February 17, 2026

5  out of  5
rating by Cookie n Cream
"Rumeal Robinson help me a lot he help me get low rate on my insurance and he was very comfortable to talk to."
We responded:
"Thank you! I'm glad to hear that Rumeal was able to assist you in finding a great rate and that you felt comfortable during the process. We appreciate your feedback and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Anthony White

February 10, 2026

5  out of  5
rating by Anthony White
"Had a greater experience than anticipated,,very nice people. Wish I had come to them sooner. thank yall."
We responded:
"Anthony, thank you for sharing your experience! I'm happy to hear that our team exceeded your expectations. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Maya G

February 6, 2026

5  out of  5
rating by Maya G
"Great support and provided excellent services."
We responded:
"Thank you, Maya! I'm happy to know you received great support and excellent services from our team. We’re committed to providing the best experience possible. Let us know if there's anything else we can do for you!"
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Daniela Munera Angel

January 29, 2026

5  out of  5
rating by Daniela Munera Angel
"Rumeal Robinson was incredibly helpful and patient with me. He helped me solve all issues."
We responded:
"Hey, Daniela! Thank you so much for letting us know that Rumeal was helpful and patient while assisting you. It’s great to hear he was able to work through everything and answer your questions. We really appreciate you taking the time to share your experience."
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Laquita Brown

January 27, 2026

5  out of  5
rating by Laquita Brown
"Process was quick and easy. Agent was welcoming and very informative."
We responded:
"Hey Laquita! Thanks for letting us know that the process for your renter’s insurance was quick and easy. We’re happy we could make you feel welcome and informed. We really appreciate you taking the time to share your experience!"
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Amanda Farner

January 26, 2026

5  out of  5
rating by Amanda Farner
"He was such great help with finding me auto insurance. Thank you for everything…"
We responded:
"Amanda, thank you for your kind words! I'm happy to know you found the insurance you needed. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Ayana Williams

January 15, 2026

5  out of  5
rating by Ayana Williams
"Mr. Rumeal did an EXCELLENT JOB with helping me obtain my car insurance. I would advise anyone to go with STATE FARM!! They are the BEST!! 😁😁"
We responded:
"Ayana, thank you so much for your fantastic feedback! I'm delighted to hear that Rumeal provided such excellent assistance with your insurance. Your recommendation means a lot to us. We're here if you need anything else!"
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Mark Verryth

January 15, 2026

1  out of  5
rating by Mark Verryth
"Disappointed with the service and responsiveness from this office. I reached out multiple times requesting cancellation of a policy, but after more than 8 business days I still had not received the necessary cancellation paperwork or clear confirmation. The lack of urgency and follow-up created unnecessary stress and wasted time. If you need fast communication or time-sensitive service, I would suggest considering another office."
We responded:
"Hi Mark, thanks for your feedback! Best of luck to you. "
Profile photo of Alexa Smith

Alexa Smith

January 15, 2026

5  out of  5
rating by Alexa Smith
"Thank you so much Rumeal R. for being so kind, knowledgeable and patient! You got me the best quote for my insurance! So refreshing to experience Rumeals customer service, please give him a raise! He even seriously made me consider getting life insurance …although I’m not that mature yet, but when I do decide to get it, I will call Rumeal."
We responded:
"Hey Alexa! We’re grateful for your continued trust over the years and appreciate you letting us help with your insurance needs. It means a lot to have your long-term support."
Profile photo of Luis Padua

Luis Padua

January 3, 2026

5  out of  5
rating by Luis Padua
"These people always take care of me, recently I was looking for a home insurance and Rumeal Robinson made the process easy to deal with. Thanks for the help I appreciate y’all."
We responded:
"Luis, thank you for your wonderful feedback! I'm delighted to know that Rumeal made your insurance process smooth and hassle-free. We truly appreciate your trust in us. If you ever need anything else, feel free to reach out!"
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Marcus Piotrowski

December 18, 2025

5  out of  5
rating by Marcus Piotrowski
"Recently switched insurance due to climbing rates at a previous insurer. Rumeal was excellent to work with. He made the process easy, was thorough, and offered great rates."
We responded:
"Marcus, thank you for your feedback! I'm happy to hear that Rumeal made your transition smooth and provided you with great rates. Our team is dedicated to making the insurance process as straightforward as possible. If you need anything else, feel free to reach out!"
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Sheri Zimmerman

December 17, 2025

5  out of  5
rating by Sheri Zimmerman
"I have never had a problem with this agency. Always friendly and helpful and ready to answer questions!"
We responded:
"Thank you, Sheri, for your wonderful feedback! I'm glad to know that you've found our team friendly and helpful. We're here to answer any questions you might have."